Cloud Security Statement

Effective as of November 22, 2016.

Overview

Tempo cloud services (Tempo Cloud) are hosted and delivered by Amazon Web Services (AWS).  Amazon is responsible for the security of its actual data centers and the AWS cloud.  Tempo is responsible for monitoring, managing and securing the Tempo Cloud.

Facilities

AWS manages the data centers that host the Tempo Cloud.  For more information about security at those data centers, see https://aws.amazon.com/security.

Tempo Cloud data is hosted in the United States.

Certification

Amazon Web Services manages the security of the cloud.  AWS has been certified by third-party organizations, and manages many compliance programs to comply with laws and regulations.  A list of such certifications and compliance statements can be found at:

https://aws.amazon.com/compliance/.

We are applying for Atlassian’s Cloud Security Program at [https://developer.atlassian.com/market/programs-and-features/cloud-security-program].

Data Storage

In the Tempo Cloud, data at rest is encrypted using industry standard encryption.  Additionally, all communications with the Tempo Cloud are protected with HTTPS using TLS.

People and Access

Within Tempo, only a few members of our Cloud Team have access to the production environment for the purposes of maintaining our cloud services and assisting our customers.  Additionally, we monitor all access to Tempo Cloud.

Customers are responsible for maintaining the security of their own login information.

Backups

Customer data is backed up once per day, and is encrypted.

Privacy

Tempo understands the importance of ensuring the privacy of your personally identifiable information. For more information, please see our Privacy Statement.