You can extend your Server add-on trial up to 5 times – in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Free Trial and you’ll be directed to generate a license at MyAtlassian. Paste this license key into the add-on listing in […]
Sure you can. You can register for an evaluation through the Atlassian Marketplace. To generate an evaluation license key or to extend your evaluation, simply log into my.atlassian.com. From there, click on ‘New Evaluation License’ and follow the instructions to associate your Server ID. A new evaluation license will be generated that you enter into your download […]
If you’re using Tempo Timesheets for JIRA Server, please take a look at our Getting Started FAQ. If you’re using Tempo Cloud, you can view our Cloud FAQ for more information. You can also take a look at our wiki documentation on Getting Started.
Yes. Just sign up for the Cloud trial and let your JIRA Server trial expire. If you need to migrate data, contact us and we’ll help.
Tempo for JIRA Cloud evaluations are available through the Atlassian Marketplace. Please note that when signing up for a Tempo for JIRA Cloud evaluation, you will be asked to register your payment information, and will be charged for a new subscription at the end of this 30-day period unless you opt out. This is meant to avoid any disruption […]
If you’re using an older version of JIRA, we recommend upgrading to a later version. If you install Tempo through the UPM, it will automatically download only the latest version compatible with your JIRA version (recommended). If you wish to install Tempo manually through the Marketplace. Please refer to the version history to establish if […]
You can evaluate Tempo for JIRA Server directly from the Atlassian Marketplace. Admins can enable a tempo trial directly from their UPM using my.atlassian.com. You can also sign up for a trial on Tempo’s Marketplace page. If you’re using an older version of JIRA (4.1 or lower) you should update your JIRA version or contact us […]
Atlassian is working diligently to get more countries on board and fully supported by the Marketplace as quickly as possible. However, if you are located within a country not currently supported by the Marketplace, you can purchase, renew, or upgrade your Tempo license (for JIRA Server or Cloud) directly through us. Alternatively, you can purchase or try […]
Yes. We’re following Atlassian’s policy regarding extensions of add-on license evaluations obtained through Atlassian’s Marketplace. You can extend your evaluation license through the Marketplace. You can generate a new evaluation license key on the Tempo add-on’s Atlassian Marketplace page and copying that license key into the manage add-on screen in the product’s Administration section. Alternatively, if you […]
If you have evaluated and purchased a Tempo license for JIRA Server, there is no need to reinstall your software. Your existing installation can be updated through your Universal Plugin Manager. If you have evaluated and purchased a Tempo license for JIRA Cloud, please note that you will be charged at the end of your 30-day […]