7 min read

Uncover the cost of invisible work to understand ROI

When it comes to strategy, executives need to know the answer to two simple questions: Is it working? How much are we spending?

Praecipio

An organization’s strategy is only as good as its execution and, unfortunately, most organizations struggle to connect the two. In fact, between two-thirds to three-quarters of organizations struggle to implement their strategies according to the Harvard Business Review. Without a clear connection to strategic goals, measuring ROI becomes a guessing game with no winners.

“Strategy is a commodity, execution is an art.”
- Peter Drucker

Start by building a measurable, connected enterprise

The disconnect between technical teams and the strategy set by leaders often comes down to one thing: Data. The tools we use for tracking progress toward strategy and the tools that help track progress toward delivery are usually unrelated. Data from one is not readily available in the other. We can’t measure impact until we bring the two together.

That’s where enterprise visibility comes in – the art of consolidating data from different systems into a single-pane-of-glass dashboard for enhanced decision-making. It’s about implementing practical solutions that leverage real-time data to drive impact and help establish a data-driven culture. This type of cost transparency and clarity across the enterprise is possible when we do the following:

Step 1 - Properly configure enterprise planning tools
Step 2 - Aggregate data in a meaningful way
Step 3 - Align their teams with insights

To learn more about real-time data aggregation and improved decision-making, as well as how to execute these steps, watch Praecipio’s on-demand webinar and session at Atlassian’s Team ‘24 conference featuring Principal Solutions Architect, Amanda Babb and Principal Consultant, Michiko Quinones where we dig into measuring the cost of work in a connected enterprise.

Next, uncover disconnected work and its cost

While steps one through three are intended to uncover the cost of visible work, it’s important to understand the full scope of work and start measuring invisible work. This brings us to the next crucial step in measuring ROI:

Step 4: Find the disconnected work – and its cost

When leaders only focus on the visible, they miss what else impacts their teams. By now we all know about meetings and their overhead, but disconnected work extends far beyond unnecessary meetings. If we’re only focused on new feature functionality as it ties back to our strategic goals without considering bug work or support work, we continuously overload our teams.

In most cases, we’re making poor capacity decisions and spending more than we should week after week, month after month.

If we can find the rest of the work, we can more accurately depict the capacity available and needed to complete our strategic goals. We can then accurately predict the cost of hidden work—the silent budget killer.

In our upcoming webinar, Praecipio’s Principal Solutions Architect, Amanda Babb, and Tempo’s Senior Solution Engineer, Patrick Savago, will discuss how to find the hidden data in your tools, make this work visible, and quantify it in several ways, including through financial impacts using tools like Timesheets, Capacity Insights, and Financial Manager.

Together, we’ll:

See how our executive-level “Naughty List Dashboard” helps executives illuminate what is missing from typical reports, including non-value-added work teams are managing, timesheet discrepancies, and projects that lack connection to the overall strategy.
Discover how we use Timesheets, Custom Charts for Jira and Confluence, Strategic Roadmaps, and other solutions to illuminate the hidden work that’s killing your budget.
Bring it all together on the Atlassian platform so you can confidently build a strategy that champions executive-level visibility, strategic connection for all teams, and ultimately, better outcomes for your customers.
Explore how Tempo can bring disconnected Atlassian work and costs to light in BI platforms so you can achieve visibility to the cost of work and tap into your Big Dashboard Energy.

Tune in on September 24 at 11:00 AM CT and discover how uncovering hidden work can help you measure the true ROI of your strategic initiatives and start making data-driven decisions. Save your seat or register to receive a recording.

Ready to see Tempo in action?